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I've used sage accounting for 14 years. Software has always been great. Easy to learn and use. When I upgraded to Windows 10 suddenly the program would not open. Nice sales guy sold me the new version for sage 50 for just over $300 with support. With their help soon...
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#1401498
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As a CPA in the space of small businesses and start-ups, I have used Sage (Peachtree) for over two decades and purchased for clients. They WERE one of the best software packages for small businesses. Now I would recommend EVERYONE to stay clear as they hold their most...
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#1377258
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i have been on hold for 1 hr & 20 min now with NO offer to choose call back (only at beginning of call)... that is very poor customer support! how long does a customer have to wait for support? not acceptable at all. I would not recommend this company for its service....
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1.0
I didn't like
  • On hold almost 1 and a half hours
#1358877
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Sage drive doesn't work - they are happy to promote it when you buy but once we started using it it would crash daily and the support people spoke to us as though we were stupid for using it Licencing issues as well - every time the software is opened it requires...
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1.2
I didn't like
  • Program is buggy
  • Terrible customer support
#1344108
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Sage has handled payroll for our company for 4 years. We moved our offices and notified Sage and IRS of our new address. When Sage sends in forms to IRS, they keep using the old address and IRS automatically reverts the address back to that old address. When brought to...
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2.1
#1341961
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Well, more than I know that their customer service is laughable at best, and that they refuse to deal with any version of their software that is more than 1 year old. However, they also LIE. Don't upgrade to anything they offer you; the newer versions wont read older...
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1.0
I liked
  • Some online chat reps are polite
I didn't like
  • Let down after years as product user
  • Reps insist upgrade will fix problems that still exist
  • No support or access to previous purchases without fee
#1338213
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I contacted SAGE team in UK first they transferred me from one department to another it seemed no body had a clue of what they were saying. I had to explain the situation few times to each person coming on the phone and three people gave me three different prices....
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1.4
I didn't like
  • People handling enquiry
  • People transferring here and there
  • Prices
#1336885
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We purchased the sage 50 for 1 year, used it for 3 months, the business didn't work out, so we closed the business. Then all of a sudden there's a charge to my CC almost a year later, from sage, we called numerous times but no one was ever able to answer the call, the...
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#1331339
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No one will answer your calls, tech support, sales, etc... Please do yourself a favor stay away from this company. They pass you around and around and around if you get someone on the phone and then they just hang up on you. Literally hang up on you! They care not...
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Anonymous
ray

OMG....a f-in nightmare!

#1311846
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My business had used Peachtree/Sage 50 since 2006. We had so many problems with reaching someone who spoke clear English, and then when we wanted to discontinue the yearly subscription, they charged us anyways and WILL NOT refund us over $1000. Now mind you, we have NO...
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Anonymous
Wellington

We have much more loss with this crap software, their support. This company and their product are what we can literally call A PIECE OF ***

1.0
I didn't like
  • Terrible customer support
  • Most
#1306701
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